The Lanesborough

We spent an evening at the Library bar after work and had an amazing time. Chill atmosphere, lovely live music and great cocktails. Super professional staff - Ilya and Angelo, who attended our table were fantastic - always attentive and kind. I’d come back anytime!

Absolutely incredible! I can’t recommend this hotel enough: the staff, the service, the location, amenities and rooms were amazing. By far the best property I’ve stayed in London (this is my 9th visit). The property truly feels like home and the level of hospitality and detail were unmatched. It was quiet, serene & so cozy. I will be 100% staying here again. A special thank you to the staff who made my stay here so special.

Bridgerton Afternoon Tea Review at Lanesborough Hotel: My partner and I came here for our anniversary to enjoy this AMAZING afternoon tea experience. We had the champagne afternoon tea! The food was delicious and we were particularly grateful that we were allowed to ask for refills in the sandwiches! Everyone is very friendly and helpful, especially Rafael! The decoration is so luxurious that it feels like Victorian England. All the sandwiches and pastries were freshly made! Overall, we had a wonderful afternoon, totally worth it! We recommend it for any occasion!

I like writing glowing reviews, but I don't flinch from writing bad ones. Nowadays life is lived in superlatives and so many are misplaced. You're a "legend" if you simply turn up somewhere with a bag of nachos. Friends asked me to join them for a dining experience at the Lanesborough Grill. For a modest price, modest people can eat modest food from a modest 3-course menu. I was told in advance that the dress code was, inevitably, modest. So, suitably attired, our modest party turned up at 6:30pm and settled down with a glass of champagne to ease the burden of deciding what to eat. The large dining room is furnished with well-spaced tables sitting in little pools of light. The carpet gobbles up any sound. It's not that hard to imagine you're the only person dining. And yet, there's still the comfortable ambience of movement. It's the gentle vibration of a well-tuned engine. The restaurant staff were friendly, efficient, intelligent and kind. They didn't hover like flies around a jam jar. They appeared when needed and disappeared when not. A special mention goes to our sommelier. I find sommeliers rise to the occasion when you're honest, tell them what you like and what you can afford. If living the dream is cracking the cap off a £10.00 bottle of chardonnay from Morrisons, the sommelier will have a good idea of what you like. They can point you in the direction of something that may be a little nicer than you're used to and still remain within budget. Our sommelier ticked all those boxes. The food was nice and presented in a manner that befits a 5-star hotel. The wines were sensibly priced and our selection was sold by the glass. I'm pointing this out because no one in our party has more pennies than they can wave a stick at. We came for an experience we might not otherwise make the effort to afford. Our visit and "experience" was, for me, exceptional and it's not a word I bandy around. Why, because the staff elevated it above the normal. In a 5-star hotel you expect not merely good service, but very good service. Our visit was better than that. But, I would add this. You get back only as much as you put in. Restaurant staff are not servants. They're agents performing a service. Engage with them respectfully, listen to what they say and leave them with the impression that what they do matters. If you want a good dinner, be a good diner.

Amazing stay! Got upgraded to the beautiful junior suite which was very cozy, clean, and traditional. Everyone who works at the hotel is incredibly kind and helpful. The library bar has amazing drinks and food. We usually like to check out a different hotel every year we visit London, but we will definitely make the Lanesborough the "usual"!

Exceptional Service - A Lifesaver! I cannot thank the team at The Lanesborough enough, especiallyJames the Security Officer, for their incredible honesty and professionalism. I lost my wallet there at a wedding in the hotel. Upon calling the hotel, the James was extremely polite, helpful, and reassuring. Not only did they secure my wallet, but they also went above and beyond by couriering it back to me free of charge. This level of integrity and care is what defines true luxury service. Thank you for turning a potential disaster into a heartwarming experience!

My sister and I attended the Bridgerton themed afternoon tea at the Lanesborough today and wow what an experience. We were made to feel so welcome and greeted by warm friendly staff who catered to our every need. We cannot fault anyone as everyone was just so lovely and kind. The food was incredible and very generous with portion sizes and endless amounts of tea. Special mention to Raffaella who was so lovely and made sure we were well looked after, she is an absolute credit to the Lanesborough. We have been a few times before and will definitely be back soon, as we love the afternoon tea so much Thank you so much for such a wonderful experience!

I visited with friends last week for Spa treatments following an overnight stay the previous week. I love this hotel. Everyone is friendly, polite and welcoming. The Christmas decorations this year are the best ever. Thank you to Asia, Justina and Dr Galyna for the pampering and making me feel so special. We had a lovely lunch in the spa, the Chicken Cesear salad was delicious as were the juice shots. Thank you again for such a wonderful day.